Privacy Policy

Last Updated [Insert Date]

Introduction

At Kamdhenu Laboratories, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or services.

Information We Collect

1. Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed via secure payment gateways)

2. Technical Information

IP address
Browser and device type
Operating system and version
Website usage data (pages visited, time spent, etc.)

3. Order & Communication Data

Purchase history
Customer support queries
Feedback, reviews, or testimonials submitted by you

We may collect this information when you:

Register or create an account
Place an order
Subscribe to newsletters
Contact our support team
Participate in surveys or promotions

How We Use Your Information

Process and deliver your orders
Send order confirmations and shipping updates
Provide customer support
Personalize your shopping experience
Improve our website, services, and products
Send promotional emails (only if you have opted in)

We do not sell or rent your personal data to any third party.

Sharing Your Information

Your data may be shared with:

Delivery and logistics partners
Payment gateway providers (e.g., Razorpay, Paytm)
IT service providers and analytics tools
Government authorities, if required by law

All partners and service providers are bound by confidentiality and data protection obligations.

Payment Security

All payments are processed through industry-standard, secure gateways. We do not store your credit/debit card information. Transactions are protected using encryption and Secure Socket Layer (SSL) technology.

Cookies & Tracking

Our website uses cookies to:

Enhance your browsing experience
Analyze website performance
Store your preferences

You can control cookie settings in your browser at any time.

Your Rights

Access and update your personal information
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications at any time

To exercise these rights, please email us at: kamdhenucare@yahoo.com

Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purposes outlined in this policy
Meet legal, accounting, or regulatory obligations

Third-Party Links

Our website may contain links to third-party sites (e.g., social media, external blogs). We are not responsible for the privacy practices or content of these websites.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with the updated “Last Updated” date. We encourage you to review this page regularly.

Contact Us

For questions or concerns regarding your data or this policy, please contact us:

Email: kamdhenucare@yahoo.com
Phone: 0141-2372887
Customer Support Hours: 10:00 AM – 6:00 PM, Monday to Saturday