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Order Cancellation Policy

Before Dispatch

You may cancel your order within 12 hours of placing it or before it is dispatched, whichever is earlier.

To request a cancellation, please contact us promptly at:

If your cancellation request is accepted, a full refund (for prepaid orders) will be processed to your original payment method within 5–7 business days.

After Dispatch

Once your order has been dispatched, cancellation is no longer possible.

In such cases, you may:

  • Refuse delivery (for COD orders)
  • Request a return after receiving the order (if eligible under our Return Policy)

Please Note:

Repeated refusal of COD deliveries or misuse of return options may lead to temporary or permanent suspension of Cash on Delivery (COD) service for future purchases. We urge you to place orders responsibly.

Business Protection Clause

While we value every customer, we reserve the right to cancel suspicious, fraudulent, or policy-abusive orders without prior notice. Continued misuse may lead to denial of service in the future.