Return Policy

KAMDHENU’s 7 Day Return Policy We want you to have complete peace of mind when buying products from KAMDHENU, whether you are a new customer or returning, we understand you might have concerns around purchasing products you may not be sure of. Our returns policy guidelines takes care of all that. All returns must be in unused condition with all original tags and packaging intact. Our Quality Assurance team will take the final call on whether to approve or reject a return.   The refund amount on a successful return will be credited to your given bank account on kamdhenulaboratories.com. The credit would not be transferable and would be usable only on your user ID on KAMDHENU.   No exchange or replacement requests will be serviced. Given the seasonal nature of the products we sell, it is not possible for us to maintain stock for all product types sold over the trailing 30 day period. Therefore, we urge you to kindly place a fresh order on our system using the refund coupon issued to you on successful return. You will have to ship the item to be returned at your own cost. FAQs What can I return? You can return any product ordered from KAMDHENU within 30 days of delivery. In case any product is received in a damaged condition, please email us an image of the damaged product at kamdhenucare@yahoo.com we will replace it free of cost. Returned products must be unused and returned with all original packaging and tags that they were shipped with. How do I return products to KAMDHENU? Simply call our Customer Care number 0141-2372887  (11am to 6pm Monday to Saturday / Excluding Public Holiday) or email us: kamdhenucare@yahoo.com to apprise us of any issues with the products you have received and would like to place a return request for. How long will the entire process take? You would have to ship the product back on your own, the delivery time would depend on your chosen courier. From the time that we receive your returns, your returns would be processed and the refund credited to your given bank cashback account within 7 working days. How will I be refunded for the return? On successful processing refund, the refund amount of item would be credited to your bank account.
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