KAMDHENU and its subsidiaries and divisions, including kamdhenulaboratories.com, respect

your privacy. This Privacy Policy outlines the manner your data is collected and used by

KAMDHENU. You are advised to please read the Privacy Policy carefully. By accessing the

services provided by kamdhenulaboratories.com you agree to the collection and use of your data

by kamdhenulaboratories.com in the manner provided in this Privacy Policy. If you have

questions or concerns regarding this statement, you can contact us at 0141-2372887 timings (11:00 to 6:00 Weekdays only) or email us at

“kamdhenucare@yahoo.com” The Policy does not apply to the procedures and practices

followed by entities that are not managed, owned or controlled by kamdhenulaboratories.com or

to the people that are not engaged, employed or managed by kamdhenulaboratories.com.

Through this document, we wish to make you:

Feel at ease while using our websites.
Feel confident while sharing information with us.
Aware that you may contact us with your questions or concerns about privacy on this website.
Aware that by using our websites you are agreeing to the collection of certain data.

Information that may be collected from you?

kamdhenulaboratories.com collects the details provided by you on registration together with

information we learn about you from your use of our service and your visits to our website and

other websites accessible from them.

Kindly, note that kamdhenulaboratories.com does not access or store your Payment Card details

(i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your

card, all required transaction details are captured on the secured payment page, and encrypted

using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an

authorization decision. At no time during the purchase process or thereafter does KAMDHENU

have access to, or store, your complete card account information.

We may collect additional information in connection with your participation in any promotions or

contests offered by us and information you provide when giving us feedback or completing profile

forms. We also monitor customer traffic patterns and website use, which enables us to improve

the service we provide. We will collect only such information as is necessary and relevant to us

to provide you with the services available on the website. While you use our website, we may

have automatic access to (receive and collect) certain anonymous information in standard usage

logs through our web server, obtained from “cookies” sent to your browser from web server

cookies stored on your hard drive, including but not limited to:

 Computer-identification information.·

 IP address, assigned to the computer which you use.·

 The domain server through which you access our service.·

 The type of computer you’re using.·

 The type of web browser you’re using.·

While you are transacting on our website personally identifiable information collected about

you may include:

 First and last name.·

 Email addresses.·

 Contact details including phone numbers.·

 PIN/ZIP code.·

 Demographic profile (like your age, gender, occupation, education, address and durables owned).·

 Personal preferences and interests (such as books, movies, music and so on);·

 Your opinion on services, products, features on our websites.·

We may also collect the following information about:

 The pages you visit/access.·

 The links you click on our website.·

 The number of times you access the page.·

 Things you view, add to bag, add to wish list.·

 Other websites you open simultaneously while browsing on ours·

You may terminate your account at any time by writing to us at info@

kamdhenulaboratories.com, from the email ID you have used for creating your account login, and

mentioning “Please close my kamdhenulaboratories.com account” in the subject line. We will

disable access to your account within 7 working days of receiving your mail. However, your

information may remain stored in archive on our servers even after the deletion or termination of

your account.

When / How do we collect the information?   We will collect anonymous traffic information

from you when you visit our website. We collect the personally identifiable information from you

when you register with us or you transact as a guest. During registration you are required to give

us your contact information (such as name, email address, date of birth, gender, billing address,

delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users

may receive communications from kamdhenulaboratories.com (e.g. newsletters, updates). Even

when transact as a guest we collect identifiable information (such as name, email address, date

of birth, gender, billing address, delivery address, pin code, mobile number etc.).

We use this information to contact you about the services you are using on our website and

services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable

information from you on our order form, in order to be able to fulfil your requested service. You

must provide contact information (such as name, email, and shipping address).

We use this information for billing purposes and to fill your orders. If we have trouble processing

an order, we will use this information to contact you.

You have the option to provide demographic information (such as occupation, education and

gender) to us; we encourage you to submit this information so we can provide you a more

personalized experience on our website.

If you choose to use our referral service to tell a friend about our website, we will ask you for your

friend’s name and email address. We will automatically send your friend a one-time email inviting

him or her to visit the website. kamdhenulaboratories.com does store this information and the

information is used for the sole purpose of sending this one-time email and tracking the success

of our referral program.

Your friend may contact us at kamdhenucare@yahoo.com to request that we remove this

information from our database. We are the sole owners of your information collected by us at

different points on our Website. We will collect personally identifiable information about you only

as part of a voluntary registration process, guest check out, on-line survey, or contest or any

combination thereof. Our advertisers may collect anonymous traffic information from their own

assigned cookies to your browser. The website contains links to other websites. We are not

responsible for the privacy practices of such websites which we do not own, manage or control.

We may at certain times make chat rooms, forums, instant messenger and message boards and

other services available to you. Please understand that any information that is disclosed in these

areas becomes public information. We have no control over its use and you should exercise

caution when disclosing your personal information to anyone. If you use a bulletin board or chat

room on this website, you should be aware that any personally identifiable information you

submit there can be read, collected, or used by other users of these forums, and could be used

to send you unsolicited messages. We are not responsible for the personally identifiable

information you choose to submit in these forums.

How is the information used?

We use your contact information to send you:

 Password reminder and registration confirmation.·

 Special offers.·

 Chan·ges in the service policies or terms of use.

 Event based communications such as order information, renewal notices, invites, reminders etc.·

Note: We send users updates upon registration, and updates regarding your order status. We

also send promotional emails to inform you about new arrivals, special offers, etc. We use your

personal information to:

 Improve personalized features on our websites to enhance your shopping experience.·

 To contact you for your account / profile related matters or any other reason as may be necessary.·

 To provide the services requested by you example deliver merchandise ordered by you.·

 To preserve social history as governed by existing law or policy.·

We use anonymous traffic information to:

 Remember you in order to deliver better and more personalized service e.g. track your entries in·

our promotion schemes;

 Recognize your usage privileges to our website.·

 Administer and manage smooth functioning of our website by diagnosing problems.·

 Track your session and activities so that we can understand better how people use our website.·

Who do we share your information with?   We do not share or rent your information with third

parties except our agents and alliance partners.   Agents   We use the services of our enabling

partners such as outside shipping companies, resellers, business associates to fulfil orders, and

credit / debit card processing companies to process the payment for goods and services ordered

from kamdhenulaboratories.com website. These entities do not retain, store, share or use

personally identifiable information for any other purposes.   Alliance Partners   We will share

your information with our alliance partners who work with us or on our behalf to help provide you

the services. An alliance partner is a company or an individual who owns and manages (wholly

or part of) online content on their websites powered by kamdhenulaboratories.com.

We share email addresses with agents and Alliance partners. The agents and Alliance partners

use the email address to confirm the deliveries, send notices and offer services related to the

service. We do not rent, sell or share your personal information and we will not disclose any of

your personally identifiable information to any other third parties unless:

 Required by special circumstances such as compliance with subpoenas, court orders,·

requests/order from legal authorities or law enforcement agencies requiring such disclosure;

 To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud,·

potential threat to the safety or security of any person, violations

of kamdhenulaboratories.com terms of use or to defend against legal claims;

 We have your permission;·

 To provide products or services you’ve requested·

We reserve the right to disclose your personal identifiable and email address information as

required by law and when we believe that disclosure is necessary to protect our rights and/or

comply with a judicial proceeding, court order, or legal process served on our websites.

We share your information with advertisers on an aggregate basis only.

The security of your personal information and email address is important to us. When you enter

sensitive information (such as credit / debit card number) on our acquiring bank’s system or

order forms, they encrypt that information using secure socket layer technology. We follow

generally accepted industry standards to protect the personal information and email address

submitted to us, both during transmission and once we receive it. No method of transmission

over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we

strive to use commercially acceptable means to protect your personal information and email

address, we cannot guarantee its absolute security. If you have any questions about security on

our website, you can email us at:

What choices are available to you regarding collection, use and distribution of your information?

You can accept or decline the cookies. All websites that are customizable require that you

accept cookies. You must also accept cookies to register as someone for access to some of our

services. For information on how to set your browser to alert you to cookies, or to reject cookies,

go to http://www.cookiecentral.com/   Cookies A cookie is a small text file that is stored on a

user’s computer for record-keeping purposes. We use cookies on this website. We do link the

information we store in cookies to any personally identifiable information you submit while on our

website. We use both session ID cookies and persistent cookies. We use session cookies to

make it easier and secure for you to navigate our website. A session ID cookie expires when you

close your browser. A persistent cookie remains on your hard drive for an extended period of

time. You can remove persistent cookies by following directions provided in your Internet

browsers “help” file. Reference for cookies can be found at http://www.cookiecentral.com/ We

use session cookies to store the secure session and browsing preferences of the user. We set a

persistent cookie to store your username and interests so you don’t have to enter it more than

once. Persistent cookies also enable us to track and target the interests of our users to enhance

the experience on our website. If you reject cookies, you may still use our website, but your

ability to use some areas of our website, will be limited. Cookies are used in the shopping bag to

enable enhanced security and to ensure there is no URL based spamming. Unless you

voluntarily identify yourself (through registration, for example), we will have no way of knowing

who you are, even if we assign a cookie to your computer. The only personal information a

cookie can contain is information you supply (an example of this is when transact as a guest or

add items to shopping bag). A cookie cannot read data off your hard drive.   Some of our

business partners (e.g., advertisers) set cookies while delivering banners on our website. We

have no access to or control over these cookies. This privacy statement covers the use of

cookies by kamdhenulaboratories.com only and does not cover the use of cookies by any

advertisers. We do use cookies on point of collection pages of email address but we do not use

them in emails. Our web servers automatically collect limited information about your computer’s

connection to the Internet, including your IP address, when you visit our website. (Your IP

address is a number that lets computers attached to the Internet know where to send you data —

such as the web pages you view.) Your IP address does not identify you personally. We use this

information to deliver our web pages to you upon request, to tailor our website to the interests of

our customers, to measure traffic within our website and let advertisers know the geographic

locations from where our visitors come.   kamdhenulaboratories.com includes links to other

websites. Such websites are governed by their respective privacy policies, which are beyond our

control. Once you leave our servers (you can know where you are by checking the URL in the

location bar on your browser), use of any information you provide is governed by the privacy

policy of the operator of the website you are visiting. That policy may differ from ours. If you can’t

find the privacy policy of any of these websites via a link from the website’s homepage, you

should contact the website directly for more information.

Voluntary disclosure of information.

Supplying personally identifiable information is entirely voluntary. You are not required to register

with us in order to use our websites. However, we offer some services only to visitors who do


You may change your interests at any time and may opt-in or opt-out of any marketing /

promotional / newsletters mailings. kamdhenulaboratories.com reserves the right to send you

certain service related communication, considered to be a part of your

kamdhenulaboratories.com account without offering you the facility to opt-out

You may update your information and change your account settings at any time.

We provide you with the opportunity to opt-out of having your email address used for certain

purposes, when we ask for this information. For example, if you purchase a product / service but

do not wish to receive any additional marketing material from us, you can indicate your

preferences. If you no longer wish to receive our newsletter and promotional communications,

you may opt-out of receiving them by selecting your preferences in “My Account”. If you still face

an issue then you may contact us at (0141-2372887 or email us at  kamdhenucare@yahoo.com

If your personally identifiable information or email address change, or if you no longer desire our

service, you may correct, update, delete or deactivate it by emailing our Customer Support at

kamdhenucare@yahoo.com’   Upon request, we will remove / block your personally

identifiable information from our database, thereby cancelling your registration. However, your

information may remain stored in archive on our servers even after the deletion or the

termination of your account.   If we plan to use your personally identifiable information for any

commercial purposes, we will notify you at the time we collect that information and allow you to

opt-out of having your information used for those purposes.

What security procedures are in place to protect information from loss, misuse or


To protect your privacy and security, we will verify your identity before granting access or making

changes to your personally identifying information. If you have registered your profile on

kamdhenulaboratories.com, your kamdhenulaboratories.com ID and Password are required in

order to access your profile information.   To protect against the loss, misuse and alteration of

the information under our control, we have in place appropriate physical, electronic and

managerial procedures. For example, our servers are accessible only to authorized personnel

and your information is shared with respective personnel on need to know basis to complete the

transaction and to provide the services requested by you.   Although we will endeavour to

safeguard the confidentiality of your personally identifiable information, transmissions made by

means of the Internet cannot be made absolutely secure. By using this website, you agree that

KAMDHENU will have no liability for disclosure of your information due to errors in transmission

or unauthorized acts of third parties.   We follow generally accepted industry standards to protect

the personal information and email addresses submitted to us, both during transmission and

once we receive it. No method of transmission over the Internet, or method of electronic storage,

is 100% secure, however. Therefore, while we strive to use commercially acceptable means to

protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email us at

kamdhenucare@yahoo.com’ All information gathered on kamdhenulaboratories.com is

securely stored within the kamdhenulaboratories.com controlled database. The database is

stored on servers secured behind a firewall; access to the servers is password-protected and is

strictly limited. However, as effective as our security measures are, no security system is

impenetrable. We cannot guarantee the security of our database, nor can we guarantee that

information you supply will not be intercepted while being transmitted to us over the Internet and,

of course, any information you include in a posting to the discussion areas is available to anyone

with internet access.

However the internet is an ever evolving medium. We may revise our privacy policy from time to

time to incorporate necessary changes. Of course, our use of any information we gather will

always be consistent with the policy under which the information was collected, regardless of

what the new policy may be. We use third-party advertising companies to serve ads when you

visit our website. These companies may use information (not including your name, address,

email address or telephone number) about your visits to this and other websites in order to

provide advertisements about goods and services of interest to you.

How can you correct inaccuracies in the information? To correct or update any information you

have provided, our websites allow you to do it online.

Policy update We reserve the right to change or update this policy at any time by placing a

prominent notice on our website. Such changes shall be effective immediately upon posting to

this website.   If we decide to change our privacy policy, we will post those changes to this

privacy statement, the homepage, and other places we deem appropriate so that you are aware

of what information we collect, how we use it, and under what circumstances, if any, we disclose

it. We reserve the right to modify this privacy statement at any time, so please review it

frequently. If we make material changes to this policy, we will notify you here, or by means of a

notice on our homepage.   If we decide to make changes in our email practices, we will post

those changes to this privacy policy, the homepage, and other places we deem appropriate so

that you are aware of what information we collect, how we use it, and under what circumstances,

if any, we disclose it.   You can offer your views, suggestions, if any, by submitting the filled in

feedback form online.